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1. General Rules

Article 1 : Purpose
The purpose of this agreement is to define the rights, responsibilities and obligations of members who use all the services provided at the mobile service and online website operated by Lotte Corporation Inc (the company).
Article 2 : Terminology
Followings are the definition of terminology used in this agreement.
  • ① Members mean any person who provides personal information to the company to join membership and use the service provided by the company.
  • ② Internet Website means the website produced and operated by the company to provide users with various information and service.
  • ③ Mobile Service means the mobile website and application produced and operated by the company to provide users with various information and service.
  • ④ ID means a combination of letters and numbers chosen by a user and approved by the company which provides a user a personal identity and service.
  • ⑤ Passwords mean a combination of letters and numbers set by a user to secure personal information and confirm own identity.
Article 3 : Validity and Change of Agreement
Followings are the definition of terminology used in this agreement.
  • ① This agreement is valid for all the members who want to use the service.
  • ② This agreement will be publicly presented to members, for example, by being posted on the website or etc., and become effective when they agree and join membership.
  • ③ The company may change the agreement when it acknowledges necessity. When it changes the agreement, effective date and reasons for the change must be posted on the first page of the website 7 days before the effective date. However, if the changes in agreement can be a disadvantage for members, effective date and reasons for the change must be posted 30 days before the effective date.
  • ④ If members don’t clearly express intention of refusal until the effective date of the changed agreement noticed on the website while the company has publicly announced or informed members of the fact that members will be considered to have agreed with the changed agreement without clear expression of refusal, members will be automatically considered to have agreed to the changed agreement.
Article 4 : Provisions and Regulations
Any details that are not stated in this agreement will be dealt by related ordinance or commercial practice.

2. Join and Withdraw Membership

Article 5 : Join Membership
  • ① Users can join membership free of charge by entering member information in the form provided by the company and expressing wills to agree the user agreement.
  • ② The company will accept users who register for membership based on the article 1, unless the users are conform to one of the following items.
    • - When membership applicants have previous experience of losing membership qualification based on this agreement. However, the company can approve the applicants to rejoin after 3 years since the lost.
    • - When there are false information or some information are omitted or falsely entered.
    • - When it is judged to be prevented from registering as other members in terms of administrative and technical matters.
  • ③ Children under 14 are allowed to join membership only when there is a prior consent of a legal representative (a parent).
  • ④ Membership join will be completed when the company’s approval will be delivered to the applicants.
  • ⑤ Members should edit or notify of the changes in personal information given to the company in the way determined by the company.
Article 6 : Withdrawal and Disqualification of membership
  • ① Members can request the company for membership withdrawal anytime and the company will immediately take measures necessary to make members withdraw from membership.
  • ② The company can deactivate membership or restrict certain kinds of services for members, when members conform to one of the following items below.
    • - When members entered false information in application form.
    • - When members expropriate other people’s ID, passwords, or personal information.
    • - When members have damaged other people’s honor or given unrighteous treatment to others.
    • - When members threaten e-commerce order by disturbing other people to use the website.
    • - When members post pornography or set up a link of pornography site on the website.
    • - When members, by using the website, act against this agreement, legislation, or public order and standards of decency.
    • - When members disturb service operations on purpose.
  • ③ When the acts stated on the article 2 are repeated twice or not corrected within 30 days after the company restrict or deactivate membership, the company has the right to disqualify membership.
  • ④ When the company disqualifies a membership, the membership will be erased. The Member will be informed of the process and the company will give the member a chance to explain for the reason at least within 30 days before the erase.
Article 7 : Notifying members
  • ① The company can notify members of information through the email address the company and members agreed in the membership agreement.
  • ② In case of the notification to massive, unspecified members, the company can post the notification on the website more than 1 week instead of mailing. However, if the notification can influence individual’s transaction, it must be personally notified.

3. Service Use

Article 8 : Provide and Change Service
The company provides the members with the following services.
  • ① Introduction of Lotte World Mall and Lotte World Tower and the relevant facility information
  • ② Various beneficial information and service like events
  • ③ Other beneficial optional services
Article 9 : Service Hours
  • ① Service is available all the year round. However, it can be temporarily suspended due to the company’s operational or technical reasons. When the company needs a certain period of time to suspend the service in operational purpose, it will be notified before or after the suspension.
  • ② The company can separately suspend the service and it will also be notified to the members.
Article 10 : Restriction and Suspension of Service
  • ① The company can temporarily restrict or suspend the service when information and communication facilities like computer are inspected, maintained, replaced, broken, or blocked
  • ② In case of No.1, the company notifies on the first page of website 7 days before it happens.
  • ③ When customers or the third parties suffer damage due to the temporary suspension of service of No.1, the company is responsible for the damage. However, if the company can proves that there was no intention or negligence, it is not necessary for it to take responsible.

4. Protection of Personal Information

Article 11 : Protection of Personal Information
The company abides by the relevant jurisdiction of the Personal Information Protection Regulation, Act on Promotion of Information and Communication Network Utilization and information Protection, etc. For protection and use of personal information, relevant jurisdiction and the company’s regulation on personal information are applied.

5. Agreement Parties’ Obligations

Article 12 : Company’s Obligations
  • ① The company does its best to provide consistent and stable service as defined in this agreement.
  • ② The company should be prepared with security system to protect member’s personal information including credit information so that the members can safely use its service.
  • ③ The company should not send profit making advertisements and emails to the members who have expressed their intention not to receive the information.
Article 13 : Member’s Obligations
  • ① Members are responsible for taking care of their own ID and passwords.
  • ② Members should not let the third person to use their own ID and passwords.
  • ③ When members recognize that their ID and passwords are lost or used by the third person, they should immediately notify the company and follow the company’s guidelines.
  • ④ Members should not do the acts defined in Article 6 No.2.

6. Others

Article 14 : Conflict Settlement and Others
When there is a conflict about personal location information collection between the company and members, two parties sincerely discusses to resolve the conflict.
Supplementary Provision (2014.08.01)
(Enforcement Date) This agreement is valid from August 1, 2014.

Location Information Business Agreement

Article 1 : Purpose
The purpose of this agreement is to define rights, obligations and all relevant matters that possibly involve between Lotte Data Communication Company(LDCC or the company), members who use the service by agreeing with this agreement, and Location-Based Service(LBS) Business, which are necessary for LDCC to collect the member’s personal location information and provide LBS Operator with the information in the position of location information business based on 「Act on Protection and Utilization of Location Information, etc」.
Article 2 : Extra Regulations
For the matters that are not defined in this agreement, the company, members, and LBS Operator abide by relevant jurisdiction like 「Act on Protection and Utilization of Location Information, etc」, 「「Telecommunications Business Act」」, 「「Act on Promotion of Information and Communication Network Utilization and information Protection, etc」.」, the company’s user agreement and the regulations of service use guidelines set by the company in detail.
Article 3 : Agreement to Collection of Personal Location Information
The company can use the member’s location information to provide service and the members are considered to have agreed with it by agreeing to this agreement.
Article 4 : Withdrawal from the Agreement of Personal Location Information Collection
The members can withdraw the agreement of collection of personal location information by canceling the service and etc.
Article 5 : Personal Location Information Collection Method
  • ① The company collects location information based on [Index 1].
  • ② When the collection method of personal location information defined in No.1 is changed, the company notifies the members of the changes on website or in other ways. However, when the company cannot notify in advance due to uncontrollable reasons, post-notification is allowed.
Article 6 : Protection of Member’s Personal Location Information
The company does their best to protect the member’s personal location information according to the relevant jurisdiction.
Article 7 : Hold Evidential Data of Using and Providing Personal Location Information
  • ① According to Article 16 No.2 of 「Act on Protection and Utilization of Location Information, etc」, the company automatically records the evidential data of using and providing the member’s location information on location information system and stores the data for 1 year.
  • ② According to the Article 24 No.4 of 「Act on Protection and Use of Location Information」, the company destroys the evidential data of using and providing collected personal location information immediately after the members express intention of withdrawing the whole or part of the agreement. For the partial withdrawal, the company destroys the relevant data only. However when 「Framework Act on National Taxes」, 「Corporation Tax Act」, 「Value-Added Tax Act」, and other relevant jurisdiction requires the information to be hold, it will be hold for a certain period of time.
Article 8 : Period of Holding and Using Personal Location Information
When the company has achieved the purpose of collecting, using, and providing the member’s personal location information, according to Article 16 No.2 of 「Act on Protection and Use of Location Information」, etc, the company immediately destroys the relevant personal location information except for the evidential data of using and providing the information required to be recorded and stored.
Article 9 : Rights of Legal Representative
  • ① According to Article 16 No.2 of 「Act on Protection and Utilization of Location Information, etc」, the company automatically records the evidential data of using and providing the member’s location information on location information system and stores the data for 1 year.
  • ② According to Article 25 No.2 of 「Act on Protection and Use of Location Information」, etc, this agreement’s regulations on article 17(member’s obligation) can be applied when the legal representative agrees. In this case, the legal representative becomes a member on behalf of a child.
Article 10 : Use of Location Information to Protect Children Under Age of 8
  • ① When the person responsible for protective custody or care of children under age of 8 or those who are subject to the following numberings agree with collecting, using, and providing of personal location information to protect their lives and bodies, it is considered to be agreed by the owner.
  • ② The person responsible for protective custody or care defined in No.1 above is those who take care of children under age of 8 or others. Details are as below.
    • 1. A legal representative of children under age of 8 or a guardian defined in Article 3 of Act on Guardianship for Minors in Protective Facility
    • 2. Adult Guardian
    • 3. A legal representative of No.1 and No.3 of this section, the directors of welfare facility for the disabled(limited to those built and managed by country or local government) defined in Article 58 Section 1 No.1 of 「「Welfare of Disabled Persons Act」」, the directors of halfway house for mental patients(limited to those built and managed by country or local government) defined in Article 3 No.4 of 「Mental Health Act」, and the directors of mental health care facility defined in Article 3 No.5 of 「Mental Health Act」.
  • ③ According to Article 26 No.4 of 「Act on Protection and Use of Location Information」, etc, this agreement’s regulations on article 17(member’s obligation) can be applied when the person responsible for protective custody and care agrees. In this case, the person responsible for protective custody and care becomes a member on behalf of a person.
Article 11 : Requirements of User Agreement for Protecting Children Under Age of 8
  • ① In order to protect the life and body of children under age of 8 or others, their guardians must hand in a document that proves that they are the legal guardian of the children or others when they want to agree to collecting, using, and providing of personal location information.
  • ② The person responsible for protective custody and care can exert all the rights of members when agreeing to use and provide of personal location information of children under age of 8 or others.
  • ③ The documents stated in No.1 above must contain following factors and be sealed or signed by the legal guardian.
    • 1. Name, address and date of birth of children under age of 8 or others
    • 2. Name, address and contact number of the legal guardian
    • 3. The fact that the purpose of collecting, using, and providing of personal location information is limited to protect life and body of children under age of 8 or others.
    • 4. Date of Agreement.
Article 12 : Providing Personal Location Information
  • ① LBS Operator who obtains member’s consent according to the Article 20 of 「Act on Protection and Use of Location Information」 can request for the member’s personal location information toward the company.
  • ② LBS Operator should request for personal location information toward the company with the following factors.
    • 1. The evidence to prove that the operator has obtained the consent of a member.
    • 2. Range and period of personal location information
  • ③ The company can refuse to provide member’s personal location information when LBS operator requests for the information without a consent based on the regulations of No.1 or the company finds out that there has been no consent of a member to provide the information, or the request is judged to be against the relevant jurisdiction.
Article 13 : Services
[Index 2] contains the services the company provides to LBS operators.
Article 14 : Charge and Payment
  • ① The company charges LBS operator for a payment bill with the due date determined by the company.
  • ② The company makes sure the bill necessary for the operator to make payment to be delivered to the operator 10 days before the due date.
  • ③ When the operator does not make payment within the due date, the company charges additional dues as much as 2 percent of the original charge.
Article 15 : Objection to Charge
  • ① LBS operator can raise an objection for the charged fee within 6 months from the requisition date.
  • ② The company investigates whether or not the objection of No.1 is fair and notifies the operator of the result within 10 days.
Article 16 : The Company’s Obligations
  • ① The company must quickly manage the member’s complaints about location information collection. When it is difficult or impossible, the reasons for delay and expected date of process should be notified to the member.
  • ② The company abides by the relevant jurisdiction to personal location information collection such as 「Act on Protection and Use of Location Information」, etc, 「Act on Promotion of Information and Communication Network Utilization and information Protection, etc」., 「Protection of Communications Secrets Act」, and 「Telecommunications Business Act」.
  • ③ According to Article 20 No.1 of 「Act on Protection and Use of Location Information」, etc, the company cannot refuse to provide personal location information requested by LBS Operator without reasonable reason.
Article 17 : Rights of Members
  • ① Members can withdraw all or part of the agreement on the company’s collection of personal location information.
  • ② The members always have a right to request toward company temporary suspension of collecting, using and providing personal location information. The company cannot refuse this request and there are relevant technical measures prepared.
  • ③ Members can request for withdrawal or suspension of personal location information collection of No.1 and No.2 by visiting the company or using phone, fax, email, or post. In this case, the members may have difficulty to use various kinds of service provided by the company.
  • ④ The members have a right toward the company to request for view or notification of following data. When the error is found in the relevant data, the members can request for correction.
    • 1. Evidential data of collecting, using, and providing the member’s location information
    • 2. Reasons and details of the member’s personal location information to be provided to the third party according to 「Act on Protection and Use of Location Information」, etc or other jurisdiction.
Article 18 : Member’s Obligations
  • ① Members should not do following things.
    • 1. To register or spread virus-infected data which cause malfunction, destruction and confusion of information, information collection, or the relevant facility.
    • 2. To untruthfully specify the relationship with others or to use other people’s name.
    • 3. To spread false information to gain property for oneself or other, or to damage other people.
    • 4. To use and disclose other people’s personal location information without authorization.
    • 5. All other illegal and unreasonable act
  • ② Members should abide by the relevant jurisdiction, this agreement, user guide, warning notified on the service, and the company’s notification. The members should not disturb the company’s task.
Article 19 : LBS Operator’s Obligations
  • ① LBS operator must pay the bill defined in the agreement with the company until the due date and inform the company if the address and contact number for charging have been changed.
  • ② LBS operator uses the member’s personal location information provided by the company only for the purpose of providing service as a LBS operator.
  • ③ LBS operator must not do any of the following acts.
    • 1. To request to the company for a member’s personal location information without obtaining a consent.
    • 2. To register or spread virus-infected data which cause malfunction, destruction and confusion of information, information collection, or the relevant facility.
    • 3. To spread false information to gain property for oneself or other, or to damage other people.
    • 4. To use or disclose other people’s personal location information without authorization.
    • 5. All other illegal and unreasonable act
  • ④ LBS operator should abide by this agreement, the company’s notification and the jurisdiction related to using and providing personal location information such as 「Act on Protection and Utilization of Location Information, etc」, 「Act on Promotion of Information and Communication Network Utilization and information Protection, etc.」, 「Protection of Communications Secrets Act」, and 「Telecommunications Business Act」 and not disturb the company’s tasks.
Article 20 : Manager in charge of Location Information
The company’s manager responsible for location information is as below.
  • ① Position : Smart Convergence Part Leader
  • ② Contact Number : 02-2626-3600
Article 21 : Prohibition on Yielding
The company, member and LBS operator cannot yield, entrust, or sell all or the part of the position, rights, or obligations in this agreement in the purpose of providing security to the third party.
Article 22 : Damage Claim
  • ① When members suffer damage due to the company’s violation of Article 15 or Article 26 of 「Act on Protection and Utilization of Location Information, etc」, they can claim for damages. In this case, the company cannot escape responsibility unless it proves that there was no intention and mistake.
  • ② When the company suffers damage due to member’s violation of this agreement, it can claim for damages. In this case, the members cannot escape responsibility unless they prove that there was no intention and mistake.
Article 24 : Responsibility Exemption
  • ① The company is exempted from responsibility when personal location information cannot be collected due to uncontrollable conditions like natural disasters.
  • ② The company is exempted from responsibility for any service errors that are caused by members or LBS operator who prevent or disturb the company to collect personal location information.
Article 25 : Conflict Settlement
  • ① When there is a conflict about personal location information collection between the company, members, and LBS operator, three parties sincerely discusses to resolve the conflict.
  • ② When the conflict is not resolved between the company and members, despite of the discussion on No.1, the involved parties can request for dispute settlement to Personal Information Dispute Mediation Committee according to article 43 of 「Act on the Protection of Personal Information」.
  • ③ When the conflict is not resolved between the company and LBS operator, despite of the discussion on No.1, the involved parties can request for decision to Korea Communications Commission.
Article 26 : the Company’s Contact
The company’s official name and address are as followed.
  • ① Company Name : Lotte Data Communication Company Inc.
  • ② Address : Lotte Center, 533-2, Gasan-dong, Geumcheon-gu, Seoul
  • ③ Contact Number : 02-2626-4000
  • ④ FAX : 02-2626-4099
  • ⑤ E-mail: lbs@lotte.net

Location Information Business Agreement version number : v2.0

Location Information Business Agreement Date (v1.0) : 2014-09-11

Location Information Business Agreement Date (v2.0) : 2015-02-04


Location Information Collection Categories, Detail, Note
Location Information Collection Categories Detail Note
Wi-Fi-based Collecting Access Point ID around through terminal device’s Wifi modem. Then, obtaining location data by using Wifi AP DB information and Access Point ID collected by the Location detector equipped in application.  
GPS-based Using terminal device’s GPS function to obtain user’s location data in the area where outdoor GPS positioning is possible.  
Sensor-based Using terminal device’s inertial sensor and PDR dead reckoning to obtain location data of pedestrian in the area where GPS and Wifi moden do not work.  
Beacon-based Collecting Beacon information around through terminal device's Bluetooth modem and obtaining location data.  
Name, Detail, Note
Name Details Note
Location Based Smart Service
  • 1) LBS operator
    1. 1. Lotte Data Communication Company Inc.
  • 2) Services
    1. 1. Guiding facility location and route based on the current location
    2. 2. Recommending various kinds of information like event and coupon that can be used around the current location
    3. 3. Finding friends based on the current location
 

Location Based Service Agreement

Article 1 : Purpose
Lotte Data Communication Company Inc(LDCC) provides Location-Based Service(LBS) to members or the customers who agree with this agreement to use the service. The purpose of this agreement is to define the rights, obligations and all other matters of LDCC and the members.
Article 2 : Extra Regulations
For the matters that are not defined in this agreement, the company and members follow the relevant jurisdiction such as 「Act on Protection and Use of Location Information, etc」, 「Telecommunications Business Act」 and 「Act on Promotion of Information and Communication Network Utilization and information Protection, etc」, and the regulations of service use guidelines set by the company in detail.
Article 3 : User Agreement’s Effect and Change
  • ① Service joining becomes valid after the members agree to the agreement suggested by the company and the company approves it.
  • ② When the members click “agree” button of this agreement, they are considered to have agreed after reading the whole agreement and fully understanding the contents.
  • ③ The company can make changes in this agreement within the expectations not to violate the relevant jurisdictions such as 「Act on Protection and Use of Location Information, etc」.
  • ④ When the company corrects the agreement, existing agreement and corrected agreements, starting date of the corrected, and the purpose of correction must be clearly announced on website 10 days before the first day of new agreement and for considerable period after the first day of validity. When the corrections can be unfavorable to the members, the announcements must be notified to members on website or in electronic forms like email and SMS from 30 days before the valid date and for a considerable period after the valid date.
  • ⑤ When the company notifies members according to the fourth clause above and the members do not express intention of refusal from notified date until 7 days after the first valid date of changed agreement, they are considered to have agreed to the agreements. When the members disagree with the corrected agreement, they can cancel the use agreement.
Article 4 : Service Details and Charge
  • ① The company provides the members with following services.
    • 1. Facility location guide and route guide based on current location.
    • 2. Various information(event, coupon, and etc) and recommendation based on current location
    • 3. Friends finding based on current location
  • ② LBS of the article 1 is free of charge.
Article 5 : Service Level
The location based service provided by the company can sometimes make error because of the environment customer’s communication terminal device is faced, for example, when the device is inside bag and pocket or around the area that the radio cannot access.
Article 6 : Service Hours
  • ① Service is available all the year round. However, it can be temporarily suspended due to the company’s operational or technical reasons. When the company needs a certain period of time to suspend the service in operational purpose, it will be notified before or after the suspension.
  • ② The company can separately suspend the service and it will also be notified to the members.
Article 7 : Notification of Changed Service
  • ① When the company changes or terminates service, it can notify the members of the relevant information through email.
  • ② For the first clause above, when the notification must be made to the many and unspecified members, it can be notified on place like website.
Article 8 : Restriction and Suspension of Service
  • ① The company can restrict or suspend the service from members when the following things happen.
    • 1. When the members disturb the company’s service operation on purpose or gross negligence.
    • 2. When service facility are inspected, maintained or constructed.
    • 3. When the key telecommunications business operator defined in 「Telecommunications Business Act」 suspends the telecommunication service.
    • 4. When a state of national emergency is declared or service facility experience errors due to various reasons like flooded use of service.
    • 5. When the company thinks it’s not right to provide service for other important reasons.
  • ② According to the clause above, the company must notify the members of the reason why it has restricted/suspended service and how long the restriction/suspension will be. However, when the company cannot notify in advance due to uncontrollable reasons, post-notification is allowed.
Article 9 : Use and Provide of Personal Location Information
  • ① The company can use the member’s location information to provide service and the members are considered to have agreed with it by agreeing to this agreement.
  • ② The company does not use the member’s location information for the other purpose than to provide service without the member’s consent.
  • ③ The company does not provide the member’s location information to the third parties without the member’s consent.
  • ④ When the company provide personal location information to the third parties that is designated by the personal information owner, the relevant communication terminal device which is used to collect personal location information has to be set to notify the information owner of who is offered at which date and for which purpose.
  • ⑤ However, for the following conditions, the contents will be notified to the communication terminal device or email address designated by the information owner.
    • - When the relevant communication terminal device do not have the function to receive message, voice, or image
    • - When the members has designated or requested to designate the separate communication terminal device or email address in advance for notification.
Article 10 : Hold Evidential Data of Using and Providing Personal Location Information
  • ① According to Article 16 No.2 of 「Act on Protection and Use of Location Information」, the company automatically records the evidential data of using and providing the member’s location information on location information system and stores the data for 6 months in order to respond to customer complaints.
  • ② According to Article 24 No.4 of 「Act on Protection and Use of Location Information」, the company destroys the evidential data of using and providing collected personal location information immediately after the members express intention of withdrawing the whole or part of the agreement. For the partial withdrawal, the company destroys the relevant data only. However when 「Framework Act on National Taxes」, 「Corporation Tax Act」, 「Value-Added Tax Act」, and other relevant jurisdiction requires the information to be hold, it will be hold for a certain period of time.
Article 11 : Period of Holding and Using Personal Location Information
When the company has achieved the purpose of collecting, using, and providing the member’s personal location information, according to Article 16 No.2 of 「Act on Protection and Use of Location Information, etc」, the company immediately destroys the relevant personal location information except for the evidential data of using and providing the information required to be recorded and stored.
Article 12 : Rights of Legal Representative
  • ① According to Article 18 No.1, Article 19 No. 1 and No. 2, and Article 21 of 「Act on Protection and Use of Location Information」, the company must obtain the consent of a legal representative of a child under 14 to use and provide his/her personal location information.
  • ② According to Article 25 No.2 of 「Act on Protection and Use of Location Information, etc」, this agreement’s regulations on article 19(member’s obligation) can be applied when the legal representative agrees. In this case, the legal representative becomes a member on behalf of a child.
Article 13 : Use of Location Information to Protect Children Under Age of 8
  • ① When the person responsible for protective custody or care of children under age of 8 or those who are subject to the following numberings agree with collecting, using, and providing of personal location information to protect their lives and bodies, it is considered to be agreed by the owner.
  • ② The person responsible for protective custody or care defined in No.1 above is those who take care of children under age of 8 or others. Details are as below.
    • 1. A legal representative of children under age of 8 or a guardian defined in Article 3 of Act on Guardianship for Minors in Protective Facility
    • 2. Adult Guardian
    • 3. A legal representative of No.1 and No.3 of this section, the directors of welfare facility for the disabled(limited to those built and managed by country or local government) defined in Article 58 Section 1 No.1 of 「Welfare of Disabled Persons Act」, the directors of halfway house for mental patients(limited to those built and managed by country or local government) defined in Article 3 No.4 of 「Mental Health Act」, and the directors of mental health care facility defined in Article 3 No.5 of 「Mental Health Act」.
  • ③ According to Article 26 No.4 of 「Act on Protection and Use of Location Information, etc」, this agreement’s regulations on article 16(member’s obligation) can be applied when the person responsible for protective custody and care agrees. In this case, the person responsible for protective custody and care becomes a member on behalf of a person.
Article 14 : Requirements of User Agreement for Protecting Children Under Age of 8
  • ① In order to protect the life and body of children under age of 8 or others, their guardians must hand in a document that proves themselves to be the legal guardian of the children or others when they want to agree to collecting, using, and providing of personal location information.
  • ② The person responsible for protective custody and care can exert all the rights of members when agreeing to use and provide of personal location information of children under age of 8 or others.
  • ③ The documents stated in No.1 above must contain following factors and be sealed or signed by the legal guardian.
    • 1. Name, address and date of birth of children under age of 8 or others
    • 2. Name, address and contact number of the legal guardian
    • 3. The fact that the purpose of collecting, using, and providing of personal location information is limited to protect life and body of children under age of 8 or others.
    • 4. Date of Agreement.
Article 15 : The Company’s Obligation
  • ① The company must quickly manage the member’s complaints about location information collection. When it is difficult or impossible, the reasons for delay and expected date of process should be notified to the member.
  • ② The company abides by the relevant jurisdiction to personal location information collection such as 「Act on Protection and Use of Location Information, etc」, 「Act on Promotion of Information and Communication Network Utilization and information Protection, etc」, 「Protection of Communications Secrets Act」, and 「Telecommunications Business Act」.
Article 16 : The Rights of Owner of Personal Location Information
  • ① The members always have a right to request toward the company to withdraw all or part of the agreement about using and providing personal location information.
  • ② The members always have a right to request toward company temporary suspension of collecting, using and providing personal location information. The company cannot refuse this request and there are relevant technical measures prepared.
  • ③ The members have a right toward the company to request for view or notification of following data. When the error is found in the relevant data, the members can request for correction.
    • 1. Evidential data of collecting, using, and providing the member’s location information
    • 2. Reasons and details of the member’s personal location information to be provided to the third party according to 「Act on Protection and Use of Location Information, etc」 or other jurisdiction.
Article 17 : Member’s Obligation
  • ① The members should not do the following things.
  • ② When the members provide and register all the necessary matters for using service, they should provide and register perfectly factual information and correct immediately when any changes are made.
    • 1. To register or spread virus-infected data which cause malfunction, destruction and confusion of information, information collection, or the relevant facility.
    • 2. To untruthfully specify the relationship with others or to use other people’s name.
    • 3. To spread false information to gain property for oneself or other, or to damage other people.
    • 4. To use or disclose other people’s personal location information without authorization.
    • 5. All other illegal and unreasonable act
  • ③ Members should abide by the relevant jurisdiction, this agreement, user guide, warning notified on the service, and the company’s notification. The members should not disturb the company’s task.
Article 18 : Compensation for Damage
  • ① When members suffer damage due to the company’s violation of Article 15 or Article 26 of 「Act on Protection and Utilization of Location Information, etc」, they can claim for damages. In this case, the company cannot escape responsibility unless it proves that there was no intention and mistake.
  • ② When the company suffers damage due to member’s violation of this agreement, it can claim for damages. In this case, the members cannot escape responsibility unless they prove that there was no intention and mistake.
Article 19 : Responsibility Exemption
  • ① The company is not responsible for the damages on members when it cannot provide service due to the following reasons.
    • 1. When there is a uncontrollable condition such as natural disaster
    • 2. When the third party who has concluded service partnership with the company disturbs the company’s service on purpose.
    • 3. When members are responsible for service error.
    • 4. When the company has no intention or mistake except for No.1 or No.3.
Article 20 : Conflict Settlement
  • ① When there is a conflict about personal location information collection between the company and members, two parties sincerely discusses to resolve the conflict.
  • ② When the conflict is not resolved between the company and members, despite of the discussion on No.1, the involved parties can request for dispute settlement to Personal Information Dispute Mediation Committee according to article 43 of 「Act on the Protection of Personal Information」
Article 21 : Contact of the Company
  • The company’s official name and address are as below.
    • ① Company Name : Lotte Data Communication Company Inc.
    • ② Address : Lotte Center, 533-2, Gasan-dong, Geumcheon-gu, Seoul
    • ③ Main Contact Number : 02-2626-4000
Supplementary Provision
  • Article 1 (Enforcement Date) This agreement is valid from September 19, 2014.
  • Article 2 The manager responsible for location information is appointed as followed from September, 2014.
    • 1. Position : Smart Convergence Part Leader
    • 2. Contact Number : 02-2626-3600
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